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Technical Support Specialist

Job Attributes

Job Id:

30829

Job Category:

IT Infrastructure

Job Location:

Raleigh, United States  27615

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

Piper Companies is looking for a Technical Support Specialist to join one of the top technology companies located in the Raleigh-Durham, North Carolina (NC) area. The Technical Support Specialist will be responsible for working on a variety of projects within the organization performing various support tasks. The Technical Support Specialist will have the opportunity to grow within the team and promote within the organization. The ideal Technical Support Specialist should have a strong background in SQL and Basic Networking Skills.


Responsibilities for the Technical Support Specialist:

·       Perform Tier 1 – Tier 3 support

·       Manage multiple project ticketing systems at one time

·       Work closely with customers both in office and in the field

·       Utilize inhouse hardware to  troubleshoot issues


Technical Requirements for the Technical Support Specialist:

·       1+ year of strong SQL experience including Pivot Tables, Querying, and reading SQL

·       1+ year of Linux Troubleshooting and Command Line experience

·       Windows OS experience and Active Directory

·       Basic Networking experience (Route/Switch Protocols)

·       Product Support Experience


Compensation for the Technical Support Specialist:

·       $45,000 - $50,000 annually

·       Full Health, Dental, and Vision insurance

·       Competitive 401k match and PTO packages


Please send resumes to Cameron Reynolds at creynolds@pipercompanies.com

Apply Now

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New Search

Job Id:

30829

Job Category:

IT Infrastructure

Job Location:

Raleigh, United States  27615

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions