Operations Consultant

Piper Companies is hiring an Operations Consultant for a life insurance company in Durham, NC. This is an entry-level role where you’ll help review and process life insurance and annuity claims.

What You’ll Do:

• Review claims to make sure they meet policy guidelines
• Approve payments or explain why a claim is denied
• Enter claim details and updates into company systems
• Reach out to customers, doctors, or employers if more info is needed
• Manage multiple claims while staying organized and on time
• Keep all files accurate and confidential

What They’re Looking For:

• Bachelor’s degree (2024–2026 grads preferred)
• Strong attention to detail
• Comfortable speaking with customers about sensitive situations
• Able to stay organized in a fast-paced setting

Pay & Benefits:

• $20–$23/hour
• Full benefits, PTO, holidays, and 401k match

Keywords:

Operations Consultant, Claims Processing, Life Insurance, Annuities, Entry-Level, Recent Graduate, Bachelor’s Degree Required, Claims Review, Policy Interpretation, Coverage Determination, Claims Adjudication, Payment Authorization, Data Entry, Documentation, Customer Communication, Phone Support, Email Communication, Medical Documentation Review, Account Updates, Regulatory Compliance, HIPAA Compliance, Time Management, Attention to Detail, Organizational Skills, Corporate Environment, Durham NC, Onsite Role

This job opens for applications on (03/03/26). Applications for this job will be accepted for at least 30 days from the posting date.

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