Dynamics/Power Platform Architect

Piper Companies is seeking a Microsoft Dynamics 365 & Power Platform Technical Architect to provide technical leadership and architectural oversight for enterprise solutions built on Dynamics 365, the Power Platform, and Azure. This role serves as the primary technical authority for platform design, integration, governance, and optimization, ensuring scalable and secure implementations across the enterprise. This is a Hybrid role in Fairfax, Va.

Responsibilities:

• Provide end-to-end technical ownership of the Microsoft Dynamics 365 platform, including architecture, configuration, and lifecycle management

• Design and architect enterprise-grade solutions using Dynamics 365, Power Platform (Power Apps, Power Automate, Power BI, Dataverse), and Azure services

• Lead the design and optimization of digital workflows, including email, chat, routing, and automation, following industry best practices

• Establish, enforce, and continuously improve platform governance standards, including environment strategy, solution design guidelines, and ALM practices

• Serve as the primary escalation point for complex troubleshooting, integrations, performance issues, and platform-related challenges

• Collaborate with business and technical stakeholders to translate requirements into scalable, secure technical solutions

Required Qualifications

• 5+ years of hands-on experience with Microsoft Dynamics 365 (CRM-focused)

• 5+ years of experience with the Power Platform, including Power Apps, Power Automate, Power BI, and Dataverse

• Demonstrated expertise in customer service operations, including routing strategies, capacity management, interaction classification, and digital workflow implementation

• Proven experience designing enterprise application architectures that are scalable, secure, and maintainable

• Strong understanding of system integrations, performance optimization, and platform governance

• Excellent communication skills with the ability to serve as a technical authority across teams

Compensation

• Salary Range: Competitive, based on experience

• Benefits: Comprehensive benefits package including Medical, Dental, Vision, PTO, Paid Holidays, 401(k), and additional company-sponsored benefits

This job opens for applications on Apr. 28. Applications will be accepted for at least 30 days from the posting date.

#LI-MJ1 #LI-Hybrid

Keywords

Microsoft Dynamics 365, Power Platform, Power Apps, Power Automate, Power BI, Dataverse, Azure, Technical Architect, CRM, Customer Service Operations, Digital Workflows, Routing Strategies, ALM, Platform Governance, Enterprise Architecture, Systems Integration, Cloud Solutions, Automation, Microsoft Ecosystem